Last Updated: January 17, 2025

At Techline, your privacy and trust are important to us.

This Privacy Policy explains how we collect, use, protect, and share your personal and business information, especially when we work directly with client data as part of our services.

1. Information We Collect

We collect and process the following types of data:

• Personal Information: Name, email address, phone number, and other contact information you provide.

• Client Data: Information and files you share with us in the course of a project, which may include confidential business data or personally identifiable information (PII) of your customers.

• Usage Data: IP address, browser type, pages visited, and other technical data collected through cookies or tracking tools.

• Communication Data: Emails and messages exchanged with our team.

2. How We Use Your Data

We use the collected data to:

• Deliver and improve our services

• Communicate with you regarding projects or inquiries

• Analyze and optimize website performance

• Fulfill legal or contractual obligations

• Handle and process client-provided data securely and only for the agreed purposes

3. Client Data Confidentiality

We treat all client data with strict confidentiality. We will:

• Never use client data for any purpose outside the agreed scope of work

• Implement reasonable technical and organizational measures to protect client data

• Sign NDAs or Data Processing Agreements (DPAs) when requested

4. Third-Party Services

We may use trusted third-party platforms to help us operate, such as:

• Google Analytics (for website insights)

• Secure cloud platforms (e.g., Google Workspace, AWS, Notion)

• CRM and project management tools under contractual agreements.

• OpenAI (ChatGPT) – for generating content, assisting with automation, or analyzing information to support project delivery.

These services are selected to meet data security and privacy standards, including GDPR compliance where applicable.

5. Data Security

We use industry-standard security measures to protect your data against unauthorized access, disclosure, or destruction. This includes:

• Encrypted communication (HTTPS, email encryption)

• Access control and password protection

• Limited access to data on a need-to-know basis

6. Your Rights

You may have the right to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing activities

• Request a copy of your data

  
  

To request any of these, email us at privacy@techline-dev.com

7. Data Retention

We retain personal and client data only as long as necessary to fulfill our contractual obligations or legal requirements.